Account & Billing Frequently Asked Questions

Account & Billing FAQs

How do I sign up for a hosting plan?

You can sign up by:
Visiting our hosting plans page.
  1. Choosing the plan that fits your requirements.
  2. Completing the checkout process, including payment and domain selection.
  3. Once payment is processed, you’ll receive account credentials to start managing your hosting.



What payment methods do you accept?

We accept various payment methods, including:
  1. Credit/Debit Cards (Visa, MasterCard, etc.)
  2. PayPal
  3. UPI, Bank Transfers (in select regions)
  4. Other region-specific gateways
    If you’re unsure, contact our support team for payment assistance.
As for the billing cycle, you can choose between a 1-month, 12-month, 24-month, or 48-month payment period. You can also change the billing cycle anytime



Can I upgrade my hosting plan later?

Yes, upgrading is seamless. If you need more resources or advanced features, log in to your account dashboard and select "Upgrade Plan." Our system ensures minimal or no downtime during the upgrade process.

How can I cancel my account?


To cancel your account:
  1. Log in to your FastWebHost account.
  2. Go to the "Services" section.
  3. Choose the service you want to cancel and follow the steps to complete the cancellation.  You can also contact our support team for further help. Please note that refund policies depend on the hosting plan and terms.


Do you offer a money-back guarantee?

Yes, we offer a 30-day money-back guarantee on most hosting plans. If you’re unsatisfied with our services, you can request a refund within the first 30 days of purchase. Terms and conditions apply, so refer to our refund policy for details.


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